Field Service Engineer – SEM (USA)

North America, USA
I am interested

TESCAN USA Inc. is a subsidiary of the TESCAN Group based in Brno, Czech Republic. TESCAN Group is a leading global supplier of scanning electron microscopes, focused ion beam systems and x-ray imaging instruments providing solutions for academia, industry, and semiconductor users. TESCAN invites you to be part of a mission to unlock groundbreaking discoveries across micro- and nano-scale realms, with expertise in scanning electron microscopy. We empower clients in diverse fields such as Materials Science, Life Sciences, Semiconductors, and more to address global challenges head-on. TESCAN USA Inc. provides sales and service support in the United States, Canada, and Brazil. We are aggressively seeking to expand our market presence and visibility. For more information about the company visit www.tescan.com.

TESCAN USA is looking for a Field Service Engineer (FSE) to be primarly responsible for all service-related tasks for Scanning Electron Microscopes (SEM) in North America. This candidate will be provided with the necessary in-house training, also including on-the-job training. This position will require a comprehensive understanding of Scanning Electron Microscopy.

Current opening: Austin, Texas

Job description

  • Responsibility for meeting the daily needs of our customers including installation, routine maintenance, preventive maintenance, emergency service, technical support, customer training, and any other support associated with the position
  • Capacity to drive the skill sets of diagnosis, troubleshooting and problem solving with various variables
  • Provide comprehensive guidance for system operations and upkeep of the machines
  • Work as a team with FSEs
  • Potential to physically lift items weighing up to 50 lbs. including frequently moving in various directions
  • Required to travel both domestically and internationally 50%-75% of the work week

An ideal candidate will have

  • Accurate and credible experience working with complex tools
  • Familiarity with operating test equipment such as DVM and Oscilloscopes, etc.
  • Ability to test and demonstrate logical problem solving
  • Capacity to have proficiency in the English language, reading, writing and verbal communications
  • Expertise in diagnostic and troubleshooting intricate subsystems, such as Ultra High Vacuum systems, and digital/ analog electronics
  • Maintaining good customer relations is essential
  • Bachelor’s degree preferred or equivalent industry experience
  • Preferred 2+ years of experience in the industry

TESCAN USA will only employ individuals who are legally authorized to work in the United States for this opening (i.e. – no sponsorship is available). Any offer of employment may be conditional upon the successful completion of a background investigation and drug screening.

We offer

  • Engaging and creative work environment
  • Prestigious company producing high-end products based on cutting edge technology
  • A position in a global and expanding high-tech company with long-term employment prospects 
  • Competitive benefit package including PTO and 401K company match  

Are you interested?

Feel free to send us your (i) professional resume and (ii) cover letter describing reasons of your interest and expectations.

A review of applications will run continuously as they are received and until the position is filled. The short-listed applicants complying with the requirements will be invited for personal or Teams interviews.

We are looking forward to your application!

TESCAN is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees.


Delete all